• Privacy

    The right to privacy of Users / Customers is a concern of QCSA and for this reason, respect for the privacy rights of all visitors to this Site is guaranteed.

    Users can browse the Quinta do Couquinho Online Store anonymously, without providing any personal information. The visit to the website, by itself, does not imply the registration, automatically, of any personal data that identifies the User / Client.

    However, QCSA may (i) collect information about the behaviors on the Site, which are not of a personal nature, to improve the navigability of the Site (in accordance with the Cookies Policy regulated in the following Clause and (ii) request the availability of personal data of Users / Clients so that they can use certain content, features or services of the Site (under the terms of this Clause).

    Responsibility for data processing

    In compliance with Law No. 67/98 of October 26, in the wording given by Law No. 103/2015, of August 24, on the Protection of Personal Data, we inform that the treatment of personal data collected on the Website is QCSA’s responsibility.

    Collection and processing of data

    In order to be able to access and use certain features of the Site, namely the ordering of products online, the User / Client must previously register, through the creation of a personal account, which implies the provision of some personal data.

    The personal data collected will be processed and stored by QCSA, or by external entities by this subcontractor, for the provision of services and are intended to manage the registration of Users / Customers on the Site and the use of the functionality of the Quinta do Couquinho Online Store. , namely, the processing of orders from Users / Customers and delivery of the products requested by them. Data will also be processed when communicating with Users / Customers, namely to respond to requests for information and clarification, complaints, as well as comments or suggestions made by Users / Customers. The data will also be used for statistical analysis and for the purposes of direct marketing and dissemination of QCSA services, for example by sending newsletters.

    Thus, depending on the functionality or service desired by the User / Client, the following personal data may be collected: first name and surname, tax identification number, address, postal code, location, telephone number, mobile number and e-mail. In addition, QCSA will have access to your purchase history and will be able, if necessary to confirm payment of the order or resolve any issues that result, to access data related to financial transactions, provided to Paypal and SIBS entities, for example.

    Unregistered Users / Customers will be able to freely browse the Site and view the products available for ordering, as well as the others made available by QCSA (such as, for example, recipes), and will be able to place orders, in which case additional information such as tax identification number and delivery address.

    QCSA assumes that the data collected were entered by the respective holder and / or that their insertion was authorized by the same, being the same true, current and accurate.

    The Client expressly authorizes QCSA to send information about products and services that may be of interest to him, using his personal data for direct marketing purposes through any communication channel, namely through the use of email, SMS, MMS or other automatic call forms.

    Right of access

    QCSA does not sell, exchange or transfer to third parties the personal information of Users / Customers.

    Without prejudice to the above, the personal information of Users / Customers may be transferred to external subcontracted entities to provide certain services and technical assistance.

    Under the terms of the law, the User / Client is guaranteed, at all times, the right to access, rectify and delete their personal data, as well as the right to oppose their treatment, directly through their reserved area on the Site. or upon request addressed to QCSA through the contacts on the website.

    Security measures

    QCSA guarantees the confidentiality and security of the data provided by the Users / Customers of the Site.

    QCSA makes its best efforts to protect the personal data of Users / Customers against unauthorized access through the Internet. For this purpose, it uses security systems, rules and other procedures, in order to guarantee the protection of the personal data of Users / Customers, as well as to prevent unauthorized access to data, its improper use, its disclosure, loss or undoing.

    It is, however, the responsibility of the User / Client to ensure and ensure that the computer he is using is adequately protected against harmful software, computer viruses and worms. In addition, you should be aware that, without the adoption of appropriate security measures (for example, the secure configuration of the navigation program, updated antivirus software, security barrier software and the use of software of doubtful origin), the risk of data personal details and passwords to be accessed by third parties, without authorization to do so, is aggravated.

    However, it should be noted that, whenever data collection is performed on open networks, such as the Internet, your data may circulate without security conditions, with the risk of being seen and used by unauthorized third parties.